function agents_available() 
{
    document.getElementById('smartbutton').innerHTML = 
    '<a href="" onClick="window.open(\'http://search.211childcare.org/static/chat.html\',\'chat_client\',\'width=600,height=400,scrollbars=0\');' +
    'return false;"><img src="http://search.211childcare.org/static/images/livechatonline.jpg" align="right"></a>';
    return true;
   }

  function agents_not_available() 
   {
    document.getElementById('smartbutton').innerHTML = 
    '<a href="http://search.211childcare.org/s/contact/"><img src="http://search.211childcare.org/static/images/livechatoffline.jpg" valign="center"></a>';
    return true;
   }